Poeta engaged in integrating Salesforce CRM with issue tickets from Atlassian’s Jira platform for Verizon.

HOW IT WAS DONE

The Problem

The Solution

The Result

Inefficient systems and processes and reduced data integrity, which compromised customer satisfaction.

Poeta engaged in integrating Salesforce CRM with issue tickets from Atlassian’s Jira platform. The integration additionally allows Jira to return status updates to SalesForce for seamless data continuity.

Increased efficiency, reduced cost, higher data integrity and increased customer satisfaction

List of Technologies

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